COVID-19 Resources

Airlines are working collaboratively with the Administration, CDC, HHS, DOT, DHS and other federal agencies to prioritize the health, safety and wellbeing of travelers. Below are some resources you may find helpful as you prepare for your next trip. Passengers are always encouraged to access their carrier’s website for detailed information.

News Updates


March 27, 2020: Statement from A4A after the Signing of the CARES Act
March 27, 2020: Statement from A4A on Passage of the CARES Act
March 26, 2020: Statement from A4A on the CARES Act
Impact of COVID-19: Data Updates

CDC: How to protect yourself

CDC: If you think you are sick


Carriers Taking Action


Our carrier members are taking action to help contain and stop the spread of COVID-19 and serve customers in this challenging time.

See the latest updates below:


March 30, 2020 – American Airlines extending change fee waivers for travel through April 30
March 30, 2020 – Atlas Air details response to the coronavirus outbreak
March 30, 2020 – FedEx fleet of aircraft is still in the air to support the global supply chain
March 29, 2020 – Delta CEO Ed Bastian updates customers on Delta’s commitment to health, safety
March 29, 2020 – Southwest extends expiration of cancellation travel funds to June 2021
March 27, 2020 – UPS suspends service guarantee, adjust commit times for some services
March 27, 2020 – United CEO Oscar Munoz updates customers on coronavirus response
March 27, 2020 – JetBlue updates on its action for communities, customers and crewmembers
March 27, 2020 – Hawaiian Airlines maintaining passenger and cargo flights to provide vital connectivity throughout the state
March 26, 2020 – Alaska Airlines guides passengers through social distancing in the flight process


U.S. airlines are taking action to help contain and stop the spread of COVID-19.

See the latest updates below:


American Airlines supports COVID-19 efforts through American Red Cross.

Alaska Airlines employees rally to help our guests fly.

Atlas Air employees help deliver 300,000 protective masks to Spain amid COVID-19 pandemic.

Delta Flight Products to manufacture personal protective equipment to help healthcare workers.

Medical volunteers can book free Delta flights to Georgia, Louisiana, Michigan.

FedEx stands up special operation to fight COVID-19.

Hawaiian Airlines focuses on critical flights, cargo services.

JetBlue humanitarian flights get medical professionals and much-needed supplies where they’re needed.

Southwest begins offering cargo flights to help fight against COVID-19.

United cargo-only flights serve U.S. military and their families.

UPS mobilizes against coronavirus in collaboration with global customers and U.S. agencies.


Additional Resources


Frequently Asked Questions on COVID-19


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