Here are some tips on how you can be prepared in the event your flight does not go exactly according to plan.
If your flight is significantly delayed or canceled, most airlines will book you on the next available flight. You can rebook your flight online, through the mobile app, over the phone or with an airline representative at the airport. Your airline’s customer service plan may provide detailed information related to cancellations and delays.
For more tips and information on how to handle a canceled or delayed flight, check out the Department of Transportation’s “Consumer Guide to Air Travel.”
Know Before You Go
There’s an App for That: To stay up-to-date on any schedule changes to your flight, sign up on your airline’s website for automated status notifications delivered via e-mail, voice or text message. (Some can even show you the current location of your plane!) Most airlines also have a mobile application that you can download directly to your smartphone for easy access to flight status, gate and baggage claim information.
Mobile App Information Links for North American Airlines:
Flight Status: Check the status of your flight before you head to the airport. You can also check the current conditions at your departure and destination airports on the FAA’s Flight Delay Information map. Keep in mind that weather may be clear in both places, but weather along your flight path can cause delays as well. If severe weather is expected to cancel or severely delay your upcoming flight, airlines will often offer flexible rebooking policies that allow you to change or cancel your reservation without a change fee.
Security Lines: Download and use the My TSA mobile app or visit the Transportation Security Administration’s (TSA) security wait times page for an idea of what to expect when you get to the security check at your departure airport.