Customer Services, Security & Airports
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Passenger Info

If you have any questions regarding your travel, please contact the airline(s).

Check the listing of ATA member and associate member airlines for their respective websites. 

inside this section

Traveling with Batteries & Electronics

Information to assist passengers who are traveling with electronics and spare batteries.

News photo

Air Travel for Your Pet

This document is designed to provide general guidelines to assist customers with safely transporting their pets by air.

Customers First 12 Point Customer Service Commitment

ATA members are committed to providing the highest possible level of service to our customers. This section describes the commitment.

State Department Temporarily Relaxes Passport Requirement for U.S. Citizens

The departments of State and Homeland Security announced a new directive in response to severe and lengthy delays in obtaining a U.S. passport

ATA Testimony - Airline Delays and Consumer Issues

President and CEO Jim May testifies on airline delays and consumer issues before the House Transportation and Infrastructure Aviation Subcommittee. (09/26/2007)