Customer Services, Security & Airports
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Passenger Info

 

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Passenger Travel Tips

This resource page is available to assist passengers as they plan and prepare to depart for travel.

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Air Travel for Your Pet

This document is designed to provide general guidelines to assist customers with safely transporting their pets by air.

Traveling with Batteries & Electronics

Information to assist passengers who are traveling with electronics and spare batteries.

Customers First 12 Point Customer Service Commitment

ATA members are committed to providing the highest possible level of service to our customers. This section describes the commitment.

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H1N1 (Swine) Influenza Information

ATA President and CEO James C. May states that neither CDC nor WHO has placed any restrictions on travel. There is also no greater risk when traveling by air than going to school or work. In fact, the quality of cabin air is better than most schools and public buildings because airlines use hospital-grade HEPA filters.

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