About ATA

Contact Us

ATA is the premier trade group of the principal U.S. airlines. ATA airline members and their affiliates transport more than 90 percent of U.S. airline passenger and cargo traffic. ATA represents the collective interests of the airlines – we are not a governmental organization, nor an airline.

Air Transport Association (ATA)
1301 Pennsylvania Ave., NW, Suite 1100
Washington, DC 20004
T: 202.626.4000
E: ata@airlines.org

Directions to ATA

Members of the Media
Please direct all media inquiries through ATA Communications

Passengers and Air Cargo Customers
Please direct all airline-specific compliments and/or complaints to the respective airline – passengers wishing to contact the Department of Transportation (DOT) should contact the Aviation Consumer Protection Department. If your inquiry is related to a security matter, please contact the Transportation Security Administration (TSA).

Academia
ATA appreciates and supports the work by academia in and about the field of aviation. When practicable, ATA will respond to requests by students or refer them to other professionals in the field. Handling student inquiries falls outside the traditional scope of association services, so please give us plenty of lead time and understand that if other priorities compete, we may not be able to respond quickly. Please address your inquiry to the respective topical area:

Visitors Interested in ATA Products and Services

  • Publications (ordering and fulfillment of ATA specifications, guidelines and other publications
  • Membership (airlines and airline-related companies interested in joining ATA)
  • E-Business Program (standards organization for information exchange to support engineering, maintenance, materiel management and flight operations)
  • Airlines Clearinghouse (ACH) (questions related to the clearance and net settlement of interline accounts-receivable billings with scheduled airlines worldwide)

ATA Web Site Feedback

  • Information technology issues related to operation of the ATA Web site are encouraged to contact Technical Support
  • Have a suggestion, compliment or complaint about Web site usability, content or design? Please direct them to ATA Communications

Last Modified: 9/23/2009