Contact Us

ATA is the premier trade group of the principal U.S. airlines. ATA airline members and their affiliates transport more than 90 percent of U.S. airline passenger and cargo traffic. ATA represents the collective interests of the airlines – we are not a governmental organization, nor an airline. This section provides select ATA departmental contact information for use by members of the media, academia, passengers and others.

Air Transport Association (ATA)
1301 Pennsylvania Avenue, N.W. Suite 1100
Washington, DC 20004
T: 202-626-4000
E: ata@airlines.org

Directions to ATA

Members of the Media
Please direct all media inquiries through ATA Communications.

Passengers and Air Cargo Customers
Please direct all airline-specific compliments and/or complaints to your respective airline – passengers wishing to contact the Department of Transportation (DOT) should contact the Aviation Consumer Protection Department. If your inquiry is related to a security matter, please contact the Transportation Security Administration (TSA).

Academia
ATA appreciates and supports the work by academia in and about the field of aviation. When practicable, ATA will respond to requests by students or refer them to other professionals in the field. Handling student inquiries falls outside the traditional scope of association services, so please give us plenty of lead time and understand that if other priorities compete, we may not be able to respond quickly.